Job description

The Senior Coordinator Quality Control at tMart in Dubai is responsible for overseeing the quality, freshness, and safety of grocery products across the distribution center. This includes inbound and outbound products, ensuring adherence to predefined quality standards and FMCG retail best practices. The role involves managing stock handling procedures, monitoring compliance of 3rd party staff with company policies, and ensuring the timely and accurate inspection of products before they enter stores or leave the warehouse. The position requires strong coordination with commercial teams to address quality concerns, conducting cycle counts, reviewing ready-to-ship orders, and escalating issues to management as needed. The Senior Coordinator will monitor warehouse activities, prepare technical and management reports, assess implementation of policies and quality standards, and recommend staff training or process improvements to ensure operational excellence. The role contributes to the rapid expansion of tMart’s cloud grocery store operations across multiple GCC and MENA countries, ensuring customer satisfaction through reliable quality and food safety.