Takamol
Senior Site Reliability Engineer Specialist
- Permanent
- Riyadh, Saudi Arabia
- Experience 2 - 5 yrs
Job expiry date: 20/11/2026
Job overview
Date posted
06/10/2026
Location
Riyadh, Saudi Arabia
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
20/11/2026
Job description
The Elastic Observability stack, deployed and managed via ECK on OKE, is the centre of this Riyadh SRE position. Day to day, you keep watch over Elasticsearch cluster health, Kibana, Fleet Server, APM Server and Elastic Agent, and handle routine work such as index lifecycle management (ILM), snapshot lifecycle management (SLM) and hot, warm, cold and frozen data tier housekeeping. Application incidents across digital platforms also land here, resolved with Platform Engineering, Application Development and customer support teams against established SLAs and escalation procedures. When telemetry stops flowing, whether logs, metrics, traces or synthetic monitors, troubleshooting the ingestion is part of the job. Kibana dashboards, alerting rules and saved objects are maintained under the guidance of the SRE Manager. Automation matters too, using Terraform, Helm charts and scripting to cut operational toil and improve deployment pipelines. Every incident is tracked in Jira/ServiceNow, and MTTD and MTTR figures are reported regularly. Expect an on-call rotation, root cause analysis and blameless post-incident reviews. Candidates need 1-3 years in IT operations, system administration, application support, DevOps or SRE, along with Linux, scripting in Bash, Python or Go, and basic experience with Docker and Kubernetes.
Required skills
Key responsibilities
- Resolve application incidents across digital platforms with Platform Engineering, Application Development and customer support teams, in line with SLAs and escalation procedures
- Operate and monitor the Elastic Observability stack, including Elasticsearch cluster health, Kibana, Fleet Server, APM Server and Elastic Agent, deployed via ECK on OKE
- Handle day-to-day Elasticsearch operations such as ILM, SLM, hot, warm, cold and frozen data tier housekeeping, and capacity monitoring
- Troubleshoot telemetry ingestion issues across logs, metrics, traces and synthetic monitors
- Maintain Kibana dashboards, alerting rules and saved objects under the guidance of the SRE Manager
- Perform root cause analysis and take part in blameless post-incident reviews
- Automate repetitive tasks and improve deployment pipelines and observability coverage with Platform Engineering using Terraform, Helm charts and scripting
- Develop support documentation, runbooks and knowledge base articles aligned to incident response procedures
- Prioritise incidents and requests in Jira/ServiceNow and document every resolution in the service management system
- Participate in an on-call rotation and reduce operational toil through tooling
- Report on incident management metrics, including MTTD and MTTR
- Collaborate with cross-functional teams and vendor partners to improve reliability, observability maturity and security posture
Experience & skills
- Hold a Bachelor's degree in Computer Science, IT, Engineering or a related field, or equivalent experience
- Bring 1-3 years of experience in IT operations, system administration, application support, DevOps or SRE
- Use observability tools such as the Elastic Stack, including basic querying and dashboard work
- Write scripts in Bash, Python or Go on Linux systems
- Understand monitoring, logging and alerting concepts
- Work with ITSM tools such as ServiceNow, Jira or Zendesk and apply ITIL practices
- Apply a strong grasp of incident, problem and change management
- Show basic experience with cloud native environments and containers such as Docker and Kubernetes
- Diagnose technical issues through strong critical thinking and troubleshooting