Job description

The Senior Associate Business Portfolio Manager plays a pivotal role in enhancing the productivity of S&P Global Energy Commercial Teams while delivering an exceptional customer experience by acting as a critical link between Commercial Managers, Commercial Contract Support, Fulfillment, Order Management, and Collections teams. The role focuses on streamlining and accelerating the contract processing workflow to improve operational efficiency and ensure that S&P Global Energy clients receive services promptly and effectively, directly impacting client satisfaction and loyalty. The position supports sales representatives by enabling them to concentrate on revenue-generating activities, strengthening customer interactions, and ensuring an outstanding end-to-end service experience. Responsibilities include close collaboration with Commercial Contract Support, Order Management, and Collection teams to implement commercial contracts, trials, and service changes; managing auto renewals, multi-year agreements, and ad hoc sales; monitoring contracts expiring within six months; preparing and managing Master Service Agreements and Service Agreements in compliance with legal and pricing standards; overseeing the sales pipeline and maintaining accurate Salesforce reporting; engaging in contract negotiations and consolidation; supporting invoicing and payment processes; responding to client inquiries; managing contract escalations; preparing presentations; and supporting Commercial Managers and Client Development Managers in business management and account planning. The role requires deep understanding of S&P Global Energy contract processing procedures, interaction with clients, and acting as a backup point of contact for client inquiries. The position is based in Riyadh, Saudi Arabia, within S&P Global Energy, a division of S&P Global, which provides data, benchmarks, research, advisory, and intelligence across global energy and commodities markets, including Platts, CERA, Horizons, and Events. This role is exclusively for Saudi nationals, with no sponsorship or relocation offered.