Job description

The Account Manager - Local Shops based in Manama, Bahrain is responsible for managing and growing a portfolio of local vendor accounts while maintaining long-term business relationships to drive revenue growth and operational excellence. The role involves working closely with vendors to optimize product assortment, pricing strategies, promotions, and catalogue management while ensuring strong service levels and customer satisfaction. The position requires close collaboration with cross-functional teams including operations, marketing, and vendor management to ensure seamless execution of business strategies and performance improvement initiatives. The Account Manager is responsible for monitoring vendor performance, analyzing KPIs, and identifying opportunities to expand vendor portfolios and increase order volumes. The role also involves renegotiating commission structures, selling advertisement opportunities, and supporting vendors with digital transformation initiatives. The position requires maintaining accurate vendor data, optimizing content quality, and ensuring all vendor catalogues remain updated. The role includes frequent client engagement through in-person meetings, calls, and emails to strengthen partnerships and resolve operational challenges. The Account Manager will also drive vendor adoption of digital tools such as online payments, order tracking, and white-label solutions. The role demands strong analytical, negotiation, and communication skills to effectively manage relationships and achieve growth objectives within a fast-paced Q-commerce environment.