Job description

The Partnership & Commercial Manager for the Aura Loyalty Program at Alshaya Group is responsible for full P&L ownership and financial tracking of the loyalty program and its associated partnerships. The role requires end-to-end budget oversight, revenue monitoring, and financial reconciliation across marketing, CRM, IT, operations, and vendor management. This includes financial reporting, invoice handling, and optimizing loyalty points and discounts. The manager plays a key role in onboarding new culturally aligned partners, developing proposals, negotiating terms, and driving revenue and ROI through loyalty partnerships. The position also involves integrating partner offers into the program, supporting strategic enhancements, and collaborating with internal teams (Finance, Marketing, Legal, Ops) to ensure alignment. A background in finance, loyalty, or analytics, paired with strong commercial acumen, is essential. The ideal candidate has 6+ years in customer-centric loyalty/commercial roles, a master's degree in Business or Finance, and excellent stakeholder, communication, and negotiation skills.