Job description

The Cerner Clinical Applications Manager at M42’s Sheikh Sultan bin Zayed Hospital in Sharjah oversees the implementation, optimization, and maintenance of clinical application systems to support patient care, ensure regulatory compliance, and align with organizational goals. The role requires comprehensive end-to-end understanding of Electronic Medical Record (EMR) workflows in hospital and clinic settings—from patient registration through discharge—while providing effective Tier 1/Tier 2 support for Cerner and related EMR systems used by physicians, nursing, pharmacy, radiology, and laboratory services. The manager collaborates with cross-functional teams to analyze, design, and enhance EMR processes to improve clinical efficiency and patient outcomes; utilizes healthcare integration technologies (HL7, APIs, JSON, SQL) to enable seamless data exchange and interoperability; and oversees the design, implementation, and ongoing management of healthcare IT infrastructure (servers, networks, data centers, cloud systems, storage) to ensure high availability and performance. Responsibilities include supporting integrations across EHRs, medical devices, patient management systems, and other clinical/business applications, maintaining compliance with relevant regional healthcare regulations, managing vendors, and enforcing system security via updates, vulnerability management, encryption, and access controls. The role provides technical support and guidance to end users for IT infrastructure, EMR access, and connectivity issues, combining strong leadership, project management, and communication with deep clinical workflow understanding to deliver reliable, secure, and interoperable clinical systems within M42’s tech-enabled health network.