
Abu Dhabi Commercial Bank (ADCB)
Portfolio Manager ā Aspire
- Contract
- Abu Dhabi, United Arab Emirates
- Experience 5 - 10 yrs
Job expiry date: 08/12/2025
Job overview
Date posted
24/10/2025
Location
Abu Dhabi, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
08/12/2025
Job description
ADCB is hiring a Portfolio Manager to lead the Aspire customer segment within its Retail Banking Group. The role is responsible for managing portfolio growth across liabilities, assets, and wealth, with a focus on maximizing customer engagement, revenue, and retention. You'll drive tactical campaigns, customer analytics, product profitability reviews, and coordinate with internal stakeholders to ensure segment goals are met. The ideal candidate brings strong analytical capabilities, a deep understanding of digital banking, and the ability to develop strategic lifecycle and cross-sell initiatives.
Required skills
Key responsibilities
- Manage end-to-end portfolio performance and segment strategy
- Leverage analytics to drive cross-sell and customer engagement
- Monitor KPIs including Net Promoter Score (NPS) and campaign ROI
- Develop and execute digital and lifecycle marketing campaigns
- Coordinate with internal teams for portfolio-aligned product development and support
- Conduct fee/interest rate reviews and ensure market competitiveness
- Oversee segment budget, P&L, and financial forecasting
- Ensure compliance with internal processes and policies
- Lead and mentor team members for optimal performance
Experience & skills
- 5+ years of experience in UAE retail banking, portfolio/P&L management
- Proven experience in digital acquisition, CRM and AI-driven customer engagement
- Strong analytical and financial modeling skills
- Experience in managing customer loyalty, retention, and attrition programs
- Proficiency in MS Office and reporting tools
- Excellent communication skills in English (verbal and written)
- Technical knowledge of retail banking products and services