Job description

The Creative Manager (Copy) role within Mastercard’s Advisors Creative Desk is responsible for setting creative direction and delivering high-quality, on-brand copy-led creative work that drives measurable business impact across the EEMEA region. Operating within Mastercard Services and Marketing Services, the role supports consulting, marketing, loyalty, and analytics offerings for financial institutions and merchants. The position involves leading creative work from brief to delivery, translating strategic briefs into fully developed creative campaigns, and writing copy across multiple formats including brand narratives, scripts, digital, social, video, print, and direct-response materials. The Creative Manager (Copy) collaborates closely with the Creative Manager (Art), leads multidisciplinary creative teams, manages multiple clients and deliverables simultaneously, and oversees production and post-production. The role requires presenting ideas in internal and client forums, proactively identifying new creative opportunities, staying ahead of emerging trends, and ensuring all work adheres to Mastercard brand standards. In addition, the role carries responsibility for compliance with Mastercard information security policies, ensuring confidentiality and integrity of accessed information, reporting security incidents, and completing mandatory security training.