
Emirates NBD
Relationship Manager – Priority Banking (Affluent)
- Permanent
- Abu Dhabi, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 21/11/2025
Job overview
Date posted
07/10/2025
Location
Abu Dhabi, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
21/11/2025
Job description
Emirates NBD seeks a Relationship Manager – Affluent Banking for Priority Banking in Abu Dhabi to spearhead acquisition of new-to-bank affluent relationships while nurturing and expanding existing Priority Banking portfolios. The role carries revenue objectives across Assets, Liabilities, Investments, and Insurance, and requires expertise in Priority Banking offerings, affluent client relationship management, client acquisition, account management, and cross-selling to increase share of wallet. The position demands strict adherence to UAE Central Bank regulations, AML, KYC, and anti-mis-selling policies, including maintaining compliant client profiles, assessing risk tolerance, upholding confidentiality, documenting client meetings, and promptly reporting suspicious transactions. The Relationship Manager acts as primary point of contact for Priority Banking customers, collaborates with Product Specialists to market new services, monitors and elevates client satisfaction, and stays current on market trends. The mandate includes proactive self-development by identifying training needs and engaging unit management for enhancement. The environment spans Retail Banking and Wealth Management, emphasizing operational compliance, governance, and exceptional service standards to maximize client satisfaction and meet multi-product revenue targets.
Required skills
Key responsibilities
- Serve as the primary point of contact for Priority Banking customers, nurture relationships, and lead business development through client acquisition and account management.
- Demonstrate expertise in Priority Banking offerings and act as a trusted advisor while actively cross-selling assets, liabilities, investment, and insurance products to increase share of wallet.
- Adhere to UAE Central Bank regulations, AML, KYC, and anti-mis-selling policies by maintaining compliant client profiles, assessing risk tolerance, upholding confidentiality, documenting all meetings, and promptly reporting suspicious transactions.
- Collaborate with Product Specialists to position, market, and deliver new services and tailored solutions aligned to affluent client needs.
- Monitor and exceed client satisfaction targets, drive cross-sell of bank services, and maintain continuous communication with clients and internal teams.
- Stay updated on market trends and competitive offerings to inform client advice and portfolio penetration strategies.
- Pursue self-development by identifying training needs and communicating them to the Unit Manager for timely upskilling and performance improvement.
- Maintain operational discipline across sales processes and service delivery to ensure consistent, compliant, and high-quality client experiences.
Experience & skills
- Hold a University Degree in Business or Finance.
- Bring at least 3 years in a sales role within the Financial Services/Banking industry.
- Demonstrate experience across Retail Banking and Wealth Management.
- Show fluency in English; knowledge of regional languages is an advantage.
- Exhibit proven capability in client acquisition, account management, cross-selling, and meeting multi-product revenue targets across assets, liabilities, investments, and insurance.
- Demonstrate strong working knowledge of UAE Central Bank regulations, AML, KYC, and anti-mis-selling requirements, including risk tolerance assessment, client profiling, and suspicious transaction reporting.
- Maintain excellent communication and presentation abilities suitable for affluent client engagement and product advisory.