Job description

The Cluster Director of Human Resources – People, Culture & Organizational Architect at InterContinental Residences Dubai Business Bay (Operational) and Kimpton Sevn Dubai (Pre-Opening) is responsible for leading the full HR function across two luxury hospitality brands, aligning people strategy with business objectives, and building a high-performing, future-ready workforce. The role operates at a strategic leadership level overseeing HR strategy, talent acquisition, workforce planning, leadership development, employee engagement, succession planning, organizational design, and change management. The position includes pre-opening HR leadership for Kimpton Sevn Dubai, requiring development of HR structures, systems, policies, recruitment strategy, onboarding programs, and operational readiness initiatives. The role ensures compliance with UAE Labour Law, visa processes, brand standards, governance frameworks, and audit readiness while managing employee relations, disciplinary processes, and conflict resolution. Responsibilities include overseeing employee services such as accommodation, transport, colleague dining, benefits, insurance, and wellbeing programs while enhancing employee experience across both properties. The position also involves developing HR dashboards, reporting frameworks, workforce analytics, and KPI tracking related to engagement, retention, and productivity. The Cluster Director partners with operations, finance, sales, and commercial teams while acting as strategic advisor to the Cluster General Manager, ensuring leadership capability development, talent pipeline growth, and sustainable workforce performance. The role requires expertise in cluster operations, multi-property HR leadership, hospitality HR governance, brand culture development, and organizational effectiveness within luxury hospitality environments.