Job description

Retail and micro-business clients across ADCB's conventional and Shari'ah compliant banking offering fall within this Senior Relationship Manager's portfolio. You acquire new clients, complete financial analysis and submit accurate credit applications to keep onboarding smooth while hitting assigned targets. New solutions, alternate channels and value added services get offered based on each client's needs, growing transaction volumes and expanding the portfolio. A detailed dossier gets built and maintained for every client, capturing a 360-degree view of current and future needs. Client visits happen regularly to assess risk profiles, with any changes flagged and reported to approving authorities. Service delivery follows ADCB's own service standards across every internal and external interaction. Self-management stays aligned with the bank's people policies, procedures and practices to support overall business performance. Organisational and departmental policies, processes and standard operating procedures get followed closely so that work meets the required standard consistently for customers and stakeholders.