Job description

The In-Field Coach and Operations Lead will drive strategic and commercial success for Roche across private and remote public markets in Saudi Arabia by leading Disease Area Partners and serving as a subject matter expert in Ophthalmology and Multiple Sclerosis. The role owns commercial operations in the private sector and critical remote areas of the public sector, executing targeted account planning and aligning field activities to ambitious brand goals. Core responsibilities include defining field performance metrics, using data analytics and diagnostic tools to identify opportunities and developmental needs, and implementing innovative programs that elevate the quality and quantity of field activities. The position requires deep Saudi healthcare market knowledge, strategic account planning, customer relationship management, commercialization and launch support in new markets, and patient access optimization. The Lead will act as the operational bridge to cross-functional disease area pods, ensuring insights sharing, cohesive market strategies, and brand strategy alignment. This includes selecting, mentoring, and evaluating Disease Area Partners, addressing competency gaps via tailored training programs, and building a high-performing team capable of achieving or exceeding monthly, quarterly, and annual targets. Responsibilities span commercial operations management, performance governance (KPI definition, field effectiveness), competitive advantage building through market insights, and stakeholder engagement across healthcare professionals and key market stakeholders, ensuring a seamless and successful market presence for ophthalmology and MS brands.