
Deliveroo
Editions Site Team Leader
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 19/10/2026
Job overview
Date posted
04/09/2026
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
19/10/2026
Job description
Editions runs Deliveroo's network of delivery-only kitchens in partnership with restaurant brands like Wagamama, Starbucks, Pho, and Gourmet Burger Company, and this Site Team Leader role keeps one Dubai site running at its best. You support Site Management in hitting the highest performance possible at the site, covering customer satisfaction, productivity, stock accuracy, tight inventory control, and minimal wastage. A positive, cooperative working environment matters just as much as the numbers, with every task completed and delegated safely, legally, and compliantly. Running the shift efficiently and delivering operational excellence sits at the core of the job, day in and day out. You lead through the team, working closely with site management to hit company objectives, prioritising tasks on shift while staying hands-on where it counts. SOPs get supervised through close oversight and impactful coaching, while dispatch runs accurately to keep orders flowing to riders with minimal mistakes during peak periods. Food safety, cleanliness, and site organisation stay high on the list, alongside good relations with neighbours, landlords, contractors, and other external parties. H&S checks get completed regularly, timekeeping gets supervised accurately, and every shift runs in line with company policy and working time requirements.
Required skills
Key responsibilities
- Lead the team in close coordination with site management to achieve company objectives and goals
- Supervise compliance with SOPs through close oversight and impactful coaching
- Communicate professionally and effectively with Deliveroo riders
- Operate and oversee dispatch, ensuring accurate order handling and minimal mistakes during peak periods
- Ensure deliveries are handled in line with company expectations and policies
- Collaborate with site management teams and communicate openly with other stakeholders
- Drive strong standards on food safety, compliance, and site cleanliness and organisation
- Maintain good relations with neighbours, landlords, contractors, and other external parties
- Complete H&S checks and monitor adherence to company policies throughout shifts
- Track accurate timekeeping, ensuring team members record shifts and take breaks per policy
Experience & skills
- Bring previous experience in a similar environment, preferred but not essential
- Show a strong hands-on mentality and orientation toward getting things done
- Adapt comfortably to a fast-moving work environment
- Demonstrate a proven track record of consistently hitting KPI targets
- Lead and train other associates with demonstrated experience
- Run shifts independently and confidently
- Contribute to a positive working environment
- Communicate well in both written and spoken English