Key responsibilities

• Lead and manage Organization Design and Workforce Planning engagements end-to-end, ensuring delivery against agreed scope, timelines, quality standards, and client expectations across multiple concurrent workstreams.
• Drive the development of organization design solutions by defining design principles, evaluating structural options, refining governance frameworks and decision rights, and overseeing role profiling and role clarity artefacts.
• Lead strategic workforce planning and shaping initiatives, including demand and supply modelling, scenario analysis, capacity planning, skills and capability assessments, and workforce transition strategies.
• Oversee data-driven diagnostics such as spans and layers analysis, benchmarking, workforce analytics, and synthesis of findings into actionable recommendations and implementation roadmaps for senior leadership.
• Manage day-to-day client relationships, including engaging senior stakeholders, resolving issues proactively, managing expectations, and facilitating workshops to drive alignment and decision-making.
• Own engagement governance activities including work planning, resource allocation, RAID (Risks, Assumptions, Issues, Dependencies) management, reporting, and tracking budget inputs to ensure disciplined project execution.
• Lead the preparation and review of high-quality client deliverables including executive presentations, reports, dashboards, and structured storylined outputs with clear recommendations and measurable outcomes.
• Coach, mentor, and performance-manage team members by allocating tasks effectively, providing constructive feedback, and supporting professional development and wellbeing within the team.
• Contribute to business development activities by structuring proposals, preparing pitch materials, supporting account growth strategies, and developing thought leadership assets, tools, and methodologies for the practice.