Job description

The Consumption Lead – Data Cloud at Salesforce is a senior individual contributor role based in Dubai, responsible for driving Data Cloud adoption and return on investment across strategic customers in the Middle East. The role combines technical and commercial responsibilities, acting as the post-sale technical lead for Data Cloud. The Consumption Lead will develop and implement technology strategies, provide architectural guidance, and ensure seamless integration of Data Cloud with customers' existing systems. The position requires deep expertise in Salesforce Data Cloud, CRM, data architecture, AI/ML, and modern cloud data platforms such as Snowflake, Databricks, BigQuery, and RedShift. The role also demands proficiency in data analytics tools like Tableau, Looker, and Power BI, as well as programming languages and tools including Python, R, pandas, and Jupyter Notebooks. The Consumption Lead will collaborate with cross-functional teams, including product managers, engineers, and customer success managers, to deliver top-quality solutions. Responsibilities include developing mutual success plans with customers, guiding them on org strategy, governance, and change management, and proactively identifying risks to customer success. The role requires excellent communication skills, the ability to build executive-level relationships, and a commitment to data ethics and privacy. The Consumption Lead will also be responsible for KPI reporting, customer success, executive stakeholder management, solution architecture, technical enablement, product adoption, risk mitigation, use case acceleration, and consumption planning.