Job description

Officer – Access Management Control role within a banking environment in Abu Dhabi responsible for managing and supporting identity and access management (IAM) operations across enterprise systems. The role ensures users are granted appropriate system access aligned with job roles and the organization’s user access matrix while maintaining strict adherence to access management control (AMC) standard operating procedures. Responsibilities include provisioning, de-provisioning, and modifying user access throughout the employee lifecycle, handling branch transfer access requests through IDAM portals, and maintaining accurate access records and trackers. The role also involves conducting periodic access reviews to identify unused or inappropriate access and disabling access where required. The officer manages Active Directory security groups, enabling and disabling user IDs for temporary access requirements, and revoking access for resigned employees based on HR notifications. Additionally, the role supports troubleshooting access-related issues for branches and operations teams, participates in system testing activities, and joins scheduled user access management support calls. The position requires escalation of system failures or access issues to senior management when needed and ensures continuous compliance with banking access governance, security policies, and audit requirements while maintaining accurate documentation and operational efficiency.