Key responsibilities

• Support category sourcing strategy development and ensure the department follows strategies set by management
• Lead tender (RFP/RFQ) and contract negotiations to secure best value for money within budget targets
• Track RFPs and RFQs against agreed timelines while optimising sourcing schedules
• Manage category management and commercial contract activities across Outsourced Managed Services and General Corporate categories
• Analyse the supply base, category market conditions, pricing trends and competitive benchmarks to set sourcing strategies
• Develop and implement cost savings and value creation projects across professional services categories
• Structure service and supply agreements, from complex long-term strategic deals to short-term transactional and project-based agreements
• Report savings and validate monthly ERP reports against individual targets
• Assess major suppliers' performance and prepare reports for management
• Provide weekly reports on RFP progress, category spend, savings and KPI performance
• Establish performance dashboards for professional services, support and maintenance and managed services categories, including FLM
• Collaborate with IT, Network, Finance, Legal, Quality and Service Operations teams on business objectives and project plans
• Conduct satisfaction surveys after each RFP to improve business unit satisfaction
• Educate internal customers on amendments to procurement policy and procedures
• Ensure compliance with purchasing policies and timely receipt of vendor proposals through digital procurement platforms
• Review standard, blanket, consignment and contract POs to preserve data integrity
• Participate in internal audit activities by providing required information
• Organize periodic meetings with internal stakeholders to agree category sourcing requirements