Job description

The Hotel Manager | Management Office (VAJ) is responsible for leading and managing the day-to-day operations of the hotel to ensure the achievement of strategic objectives, financial performance targets, and brand standards. This senior leadership role oversees all aspects of hotel operations, including rooms, food and beverage, spa, leasing, revenue management, and marketing coordination. The role holder ensures the delivery of exceptional guest experiences while driving employee engagement and operational efficiency. Acting as the highest authority within the hotel (where applicable), the Hotel Manager is accountable for commercial success, revenue growth, cost control, and return on investment. The position requires strong financial acumen, advanced knowledge of hospitality systems, and the ability to support and challenge revenue and sales teams to maximize room occupancy and ancillary revenues. The Hotel Manager also collaborates with marketing and public relations functions to ensure successful campaigns that enhance brand visibility and reputation. This role demands a results-driven, customer-focused leader with extensive luxury hospitality experience and a strong ownership mindset to protect and grow business assets.