Al Ghurair
Specialist - Systems Cloud & Infrastructure
- Permanent
- Dubai, United Arab Emirates
- Experience 10 - 15 yrs
- Urgent
Job expiry date: 29/10/2026
Job overview
Date posted
14/09/2026
Location
Dubai, United Arab Emirates
Salary
AED 30,000 - 40,000 per month
Compensation
Comprehensive package
Job description
Critical healthcare services run on the infrastructure this Specialist manages, from 24x7 Data Center operations through to the cloud and on-premises systems supporting patient care. You own the strategic architecture, governance and lifecycle of both on-premises and cloud infrastructure, keeping scalability, resilience and security aligned with business objectives. Infrastructure roadmaps get developed and executed to modernize technology platforms while preserving high availability and operational excellence. CAPEX and OPEX optimization runs through infrastructure consolidation, cloud cost management, capacity planning, asset lifecycle work and license rationalization. Incident and Problem Management processes get owned directly, with critical issues across email, mobility and business application systems resolved against SLAs to reduce recurrence and downtime. On-premise and cloud collaboration services, including Microsoft Teams, SharePoint, OneDrive and email systems, get supported to ensure seamless integration and high availability. Directory Services, Email, MS Teams, SharePoint and OneDrive all stay reliable and secure, alongside the infrastructure that keeps healthcare applications such as Mediware, Tracker and PACS running without interruption. Governance mechanisms track infrastructure utilization, licensing compliance and cloud consumption, keeping technology investment returns maximized. Root-cause analysis on complex system and network issues gets led directly, and technical advisory and mentoring extend to the wider team throughout.
Required skills
Key responsibilities
- Manage the strategic architecture, governance and lifecycle of on-premises and cloud infrastructure
- Develop and execute infrastructure roadmaps that modernize technology platforms while maintaining high availability
- Drive CAPEX and OPEX optimization through infrastructure consolidation, cloud cost management and license rationalization
- Evaluate emerging technologies to replace legacy platforms with modern, cost-effective solutions
- Establish governance mechanisms to monitor infrastructure utilization, licensing compliance and cloud consumption
- Participate in annual infrastructure budgeting, forecasting and financial planning
- Lead root-cause analysis and resolution of complex system and network issues
- Enforce security governance and compliance frameworks
- Own cross-functional infrastructure projects and migrations
- Maintain governance documentation and lead system audits and compliance reviews
- Serve as a technical advisor and mentor to the wider team
- Oversee 24x7 Data Center operations, ensuring end-to-end availability, performance and reliability of IT infrastructure supporting critical healthcare services
- Resolve critical incidents across email, mobility and business application systems, adhering to SLAs and reducing recurrence
- Support on-premise and cloud collaboration services, including Microsoft Teams, SharePoint and OneDrive
- Govern administration of essential IT systems, cloud service operations and underlying software and hardware
- Ensure the reliability and security of core business-essential services, including Directory Services, Email, MS Teams, SharePoint and OneDrive
- Provide enhanced L2 support for end user issues across the enterprise
- Administer healthcare applications such as Mediware, Tracker and PACS, including onboarding, offboarding and DR rehearsals
Experience & skills
- Hold a Bachelor's degree in Computer Science, Information Technology or a related field
- Bring 10+ years of experience in Systems Cloud and On-Premise Infrastructure management
- Demonstrate strong knowledge of cloud platforms such as AWS, Azure and Google Cloud
- Carry experience managing virtualization across on-premises and cloud environments, including virtual machines and containers
- Apply strong troubleshooting skills across system and network issues
- Maintain familiarity with security best practices and compliance standards for cloud environments
- Possess relevant certifications such as AWS Certified SysOps Administrator or Microsoft Certified: Azure Administrator, a plus
- Lead Microsoft 365, email, OneDrive, Teams, server and domain migration projects with minimal business disruption
- Manage Windows Server infrastructure, including Active Directory, DNS, DHCP, GPO, Hyper-V and failover clustering
- Administer ManageEngine ADManager Plus and Endpoint Central for identity and endpoint management