Keyper
Assistant Relationship Manager (Onboarding) - Property Management
- Permanent
- Dubai, United Arab Emirates
- Experience 0 - 2 yrs
Job expiry date: 28/03/2026
Job overview
Date posted
11/02/2026
Location
Dubai, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Salary only
Experience
0 - 2 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
28/03/2026
Job description
The Assistant Relationship Manager (Onboarding) role based in Dubai, UAE is an on-site position focused on supporting Relationship Managers and Sales Agents in managing investor landlord portfolios within the property management sector. The role involves administering Salesforce data entry, preparing contracts, assisting in property management tasks such as new tenancy creation, renewals, and payment recording, and collaborating with finance teams to ensure accurate data and resolve payment concerns. The ARM also supports the tech and product teams by testing operational tools, enhancing workflows, and providing operational insights to support data team requirements. The position requires strong organizational, communication, and problem-solving skills, attention to detail, financial acumen, proficiency in CRM systems, and the ability to work flexible hours including weekends.
Required skills
Key responsibilities
- Support Relationship Managers and Sales Agents in the management of investor landlord portfolios, ensuring high-quality client service and operational efficiency
- Administer accurate Salesforce data entry for client accounts, tenancy records, and related property management activities
- Prepare, review, and assist with contract creation and documentation to ensure compliance with company policies and client agreements
- Assist in property management tasks including new tenancy creation, lease renewals, payment tracking, and tenant communication
- Collaborate with the finance team to validate data, reconcile accounts, and address any payment discrepancies or issues
- Support the technology team by testing operational tools, identifying issues, and suggesting workflow enhancements
- Work closely with the product team to provide operational insights and assist with data requirements for reporting and analysis
- Maintain accurate records, track performance metrics, and ensure high levels of accuracy in all administrative and operational tasks
- Communicate effectively with internal teams, clients, and stakeholders to resolve queries and provide operational support
- Participate in process improvement initiatives and ensure adherence to standard operating procedures
Experience & skills
- Bachelor’s degree in Business Administration, Real Estate, or a related field
- Minimum of 1-2 years of experience in a customer service or support role within the property management or real estate industry
- Proficiency in Salesforce and other CRM systems for data management and client relationship tracking
- Strong organizational, multitasking, and time-management skills to handle multiple priorities simultaneously
- Excellent communication and interpersonal skills to interact effectively with clients, teams, and stakeholders
- Detail-oriented with a strong focus on accuracy, quality, and operational excellence
- Proficiency in Microsoft Office Suite and customer service software
- Ability to work flexible hours including weekends and adapt to changing operational needs
- Problem-solving mindset with financial acumen and ability to support data-driven decision-making