Job description

The Community Manager role at KAIZEN Asset Management Services is an on-site position based in Dubai, United Arab Emirates, within the owners association and property management industry. KAIZEN AMS, established in 2006, is a leading property management firm and the first ISO 9001:2015 certified provider in the region, delivering services across Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services. With an asset management portfolio valued at AED 19 billion across more than 130 projects, the organization is launching a new flagship project and seeks an experienced Community Manager to oversee comprehensive community operations. The role is responsible for end-to-end community management including financial management, maintenance oversight, resident experience, compliance with local laws, regulations, and owners association bylaws, and performance management of service providers against defined SLAs and KPIs. The Community Manager develops and implements strategies to optimize and grow managed buildings, collaborates with cross-functional teams to enhance service delivery, leads initiatives focused on sustainability, environmental stewardship, and technology integration, maintains strong relationships with property owners, vendors, and authorities, assesses building operations for efficiency and quality, prepares detailed reports for senior management and clients, and remains current on industry trends, best practices, and legal developments affecting owners associations.