Becton Dickinson (BD)
Key Account Manager, MMS
- Permanent
- Jeddah, Saudi Arabia
- Experience 2 - 5 yrs
Job expiry date: 15/10/2026
Job overview
Date posted
31/08/2026
Location
Jeddah, Saudi Arabia
Salary
Undisclosed
Compensation
Comprehensive package
Job description
Medications need to be available when and where nursing and pharmacy teams need them, and BD's Medication Management Solutions team exists to make that happen by managing multiple systems and reducing inefficiency and waste. You will manage and grow strategic healthcare accounts across the Western Region of Saudi Arabia, working closely with the sales team to hit targets aligned with the annual business plan and commercial objectives. Building strong customer relationships sits at the center of the role, identifying growth opportunities and driving account expansion while keeping customer satisfaction high through effective account management and business development. Territory sales targets and business objectives get pursued for the fiscal year, backed by short-term and long-term account growth strategies developed and executed along the way. Key accounts get managed toward targeted revenue growth, profitability, and retention, with new business opportunities identified and converted within existing and target accounts. Decision-makers, clinical stakeholders, procurement teams, and executive management all factor into the relationships built through regular customer visits assessing account needs, market opportunities, and business risks. Reporting flows regularly to the Sales Manager or Sales Director on sales activities, market developments, competitor activities, and account performance. Commercial activities such as quotations, tenders, and customer proposals get led directly, and collaboration with distribution partners keeps product availability and supply continuity on track.
Required skills
Key responsibilities
- Achieve assigned territory sales targets and business objectives for the fiscal year
- Develop and execute short-term and long-term account growth strategies
- Manage key accounts to achieve targeted revenue growth, profitability, and customer retention
- Identify and convert new business opportunities within existing and target accounts
- Build strong relationships with key decision-makers, clinical stakeholders, procurement teams, and executive management
- Conduct regular customer visits to assess account needs, market opportunities, and business risks
- Report regularly to the Sales Manager or Sales Director on sales activities, market developments, competitor activities, and account performance
- Lead commercial activities related to quotations, tenders, and customer proposals
- Collaborate with distribution partners to ensure product availability, supply continuity, and customer satisfaction
- Maintain accurate records of customer interactions, opportunities, forecasts, and territory activities through CRM systems
- Monitor market trends, competitor activity, and healthcare developments to identify growth opportunities
- Support educational programs, workshops, and customer engagement initiatives with Marketing and Clinical teams
- Represent BD at conferences, exhibitions, and customer events as required
- Partner with cross-functional teams including Clinical, Service, Marketing, Supply Chain, Finance, and Business Development
- Ensure timely follow-up on customer requirements, inquiries, and business opportunities
- Drive account penetration through cross-selling, upselling, and increased utilization of MMS solutions
Experience & skills
- Hold a bachelor's degree or equivalent in Pharmacy, Nursing, Biomedical Engineering, Medical Laboratory Sciences, or another healthcare-related field
- Bring a minimum of 3 years of experience in Key Account Management, Strategic Account Management, Healthcare Sales, Medical Devices, or Healthcare Solutions
- Show a proven track record of achieving sales targets and driving business growth within healthcare accounts
- Apply strong customer relationship management, negotiation, and stakeholder management skills
- Carry experience working with CRM systems, preferably Salesforce (SFDC)
- Work independently as a self-starter while collaborating effectively within a fast-moving team environment
- Demonstrate strong business acumen, communication, presentation, and organizational skills
- Travel extensively throughout the Western Region of Saudi Arabia
- Engage confidently with clinical stakeholders, procurement teams, and executive-level decision-makers
- Track territory performance and forecasts accurately through CRM reporting tools