RAKBANK
Relationship Officer ā General Insurance
- Permanent
- Dubai, United Arab Emirates
- Experience 0 - 2 yrs
- Urgent
Report job as expired
Job expiry date: 01/07/2025
Job overview
Date posted
17/05/2025
Location
Dubai, United Arab Emirates
Salary
AED Undisclosed per month
Experience
0 - 2 yrs
Seniority
Entry level
Qualification
Bachelors degree
Expiration date
01/07/2025
Job description
We are seeking for Relationship Officer to join our dynamic team. In this role you will be responsible to build and preserve relationships with the customers for banking products and advise them on Insurance. Ensuring new business and healthy product mix is maintained keeping customer suitability at the core. Join us in co-creating the future of RAKBANK.
Required skills
motor insurance
health insurance
general insurance advisory
banking product knowledge
sales delivery
customer relationship management
cross-selling
insurance renewal conversion
compliance adherence
service standards enforcement
product suitability assessment
regulatory framework awareness
negotiation
interpersonal communication
insurance sales process
customer service
target achievement
retail banking knowledge
UAE insurance market experience
feedback reporting
Key responsibilities
- Consistently achieve assigned targets and contribute to overall business objectives.
- Stay informed about competitor product offerings and propose enhancements to improve existing processes.
- Provide timely feedback to the Relationship Manager regarding business goals and progress.
- Ensure adherence to all service standards set by Protego/Bank, maintaining high levels of customer satisfaction.
- Conduct the sale of insurance products with the utmost good faith, integrity, and transparency.
- Ensure all customer requests are processed and actioned within the defined TAT.
- Maintain zero errors in sales and service delivery to uphold quality standards.
- Actively promote cross-selling opportunities to the existing Protego customer base.
- Ensure renewal conversion rates are achieved in alignment with business targets.
Experience & skills
- Must have bachelor's degree (in relevant field).
- 1+ year of motor or health insurance experience, UAE experience preferred.
- Good knowledge of banking/RAKBANK retail products.
- Awareness of banking regulatory framework, policies, and confidentiality standards.
- Strong negotiation and interpersonal skills.
- Drive to individually contribute for business continuity.
