Edenred
Fraud Analyst
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 18/05/2026
Job overview
Date posted
03/04/2026
Location
Dubai, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
18/05/2026
Job description
The Fraud Analyst (Transaction Monitoring Specialist) is responsible for monitoring and investigating transactions within Edenred UAE to detect and mitigate potential fraud and financial crime. This role involves daily review of system-generated alerts, identifying unusual activity, performing early-stage investigations, clearing false positives, and escalating high-risk cases in accordance with UAE regulatory requirements and internal policies. The position supports end-to-end case reviews, including transactional assessment, document verification, and open-source checks, while maintaining audit-ready case documentation to support Compliance and MLRO requirements. The Fraud Analyst conducts data analysis to detect behavioral anomalies and patterns, prepares escalation forms, and ensures all cases adhere to approved SOPs, fraud governance frameworks, and internal control processes. The role also involves continuous improvement of monitoring processes, maintaining investigation logs and evidence repositories, and supporting fraud risk reporting. The position requires strong analytical, investigative, and technical skills, proficiency with transaction monitoring systems and Microsoft Excel, familiarity with fraud typologies including card/payment fraud, application fraud, identity abuse, social engineering, and internal fraud, as well as experience in preparing Risk-Based Investigation (RBI) notes and structured investigation narratives.
Required skills
Key responsibilities
- Perform daily monitoring of transactions using Edenred’s transaction monitoring and case management systems to identify suspicious or potentially fraudulent activity.
- Review and triage system-generated alerts, conduct early-stage investigations, and clear false positives in accordance with approved SOPs and risk thresholds.
- Identify unusual patterns, anomalies, and behavioral risks relating to fraud and financial crime to support proactive detection measures.
- Support end-to-end fraud investigations including transactional review, document assessment, and open-source checks, documenting factual findings to assist in Risk-Based Investigation (RBI) note preparation.
- Escalate complex, high-risk, or material cases to the Team Lead / Fraud & Risk Manager following the escalation matrix and internal governance procedures.
- Prepare initial escalation forms with evidence mapping and well-supported narratives to comply with UAE regulatory and internal policy standards.
- Maintain accurate case registers, investigation logs, and audit-ready documentation to support MLRO and Compliance requirements.
- Collaborate with the MLRO/Compliance team to ensure all cases are handled in alignment with UAE regulatory expectations, internal policies, and fraud governance frameworks.
- Analyze transactional data to detect fraud trends, support continuous improvement initiatives, and enhance monitoring and detection processes.
- Support fraud risk reporting and provide recommendations for process optimization and mitigation strategies.
Experience & skills
- Bachelor’s degree in Finance, Economics, Accounting, Business, Risk Management, or a related field.
- Minimum 3 years of experience within Compliance, Fraud, Financial Crime, or Risk functions, with at least 2 years of hands-on Transaction Monitoring experience.
- Proven experience in alert handling, case investigation, and false positive clearance within a regulated financial services, bank, fintech, or payments environment.
- Strong analytical and investigative skills with the ability to assess complex transactional behaviors and identify potential fraud patterns.
- Proficiency in Microsoft Excel including data analysis, pivot tables, lookups, and reporting.
- Experience working with transaction monitoring and case management systems for fraud detection.
- Solid understanding of fraud typologies including card/payment fraud, application fraud, identity abuse, social engineering, and internal fraud.
- Demonstrated ability to prepare Risk-Based Investigation (RBI) notes and regulatory-quality documentation.
- Strong verbal and written communication skills in English with the ability to write clear, structured investigation narratives.
- Preferred certifications include CFE (Certified Fraud Examiner), CAMS (Certified Anti-Money Laundering Specialist), ICA certifications, CAMI, GoAML, or other financial crime-related certifications.