e& Enterprise
Specialist, Fraud Management
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
- Urgent
Job expiry date: 30/11/2026
Job overview
Date posted
16/10/2026
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
30/11/2026
Job description
Fraud across Etisalat is caught and stopped through a policy and control framework that this Fraud Management Specialist in Dubai helps run. Day to day, the work centres on system-generated alerts and reports, where suspicious activity needs spotting and analysing quickly. Detection platforms also need care, from configuration and regular health checks to upgrades coordinated with IT and vendor teams. New rules, algorithms and parameters are added as fraud patterns change, and Artificial Intelligence and Machine Learning initiatives are part of the project pipeline. Keeping track of new commercial propositions and technical enhancements helps you flag risk areas before they turn into losses. Other departments rely on your recommendations on fraud risks and cases, and management receives regular dashboards and reports. External contact includes the Telecom Regulator and law enforcement authorities. Emiratized candidates with a bachelor's degree in business, finance, IT or a related field and 2 to 3 years in telecom are invited to apply.
Required skills
Key responsibilities
- Monitor and analyse system-generated alerts and reports to identify suspicious activity and potential fraud
- Configure, maintain and optimise fraud detection systems and tools for timely detection
- Conduct regular system health checks and performance reviews to protect system integrity
- Coordinate with IT and vendor teams on upgrades, enhancements and troubleshooting of fraud management platforms
- Develop new rules, algorithms and parameters to respond to emerging fraud patterns
- Support management of the Fraud Management policy framework across e&
- Assist in maintaining the FM control framework, including monitoring rules and roles and responsibilities
- Track commercial propositions and technical enhancements to identify potential fraud risk areas
- Collaborate with other departments on fraud risks and cases and provide recommendations
- Present dashboards and reports to management on expectations and progress
- Follow industry standards, trends and best practices through professional networks
- Back FM systems and tools projects, including Artificial Intelligence and Machine Learning initiatives
- Respond to ad-hoc requests, reports and projects from other departments
- Improve the efficiency and maturity of FM controls, processes and people
- Manage relationships with external parties including the Telecom Regulator and law enforcement authorities
Experience & skills
- Hold a bachelor's degree in Business, Finance, Information Technology or a related field
- Bring 2 to 3 years of experience in the telecom sector
- Be a UAE National, as this is an Emiratized role
- Use fraud management and related software tools proficiently
- Apply financial analysis and revenue assurance knowledge to fraud risk
- Understand accounting principles, finance control and tax management
- Analyse alerts and data to identify emerging fraud patterns
- Communicate clearly with internal teams, regulators and law enforcement authorities