Emirates NBD
Business Development Manager – Indirect & Institutional Sales
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job overview
Date posted
12/11/2025
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
27/12/2025
Job description
The Business Development Manager – Indirect & Institutional Sales at Emirates NBD is responsible for driving retail banking growth through third-party channel partners, including Direct Selling Agents (DSAs) and mortgage brokers. The role involves developing and maintaining strong relationships with external partners, managing sales targets for mortgages and auto loans, and ensuring efficient collaboration between sales, product, and operations teams. The position requires a proactive leader who can balance sales performance with compliance and risk management, while motivating sales executives and ensuring consistent process excellence. Operating at the forefront of Emirates NBD’s retail expansion strategy, the Business Development Manager plays a key role in achieving market penetration and maintaining the bank’s leadership in consumer lending.
Required skills
Key responsibilities
- Develop, nurture, and maintain strong relationships with mortgage brokers and third-party sales agencies to achieve sales budgets and business objectives.
- Monitor daily sales activity from indirect channel partners and ensure timely corrective actions to meet monthly targets.
- Set sales targets for Sales Executives, track performance, and implement productivity improvement strategies.
- Act as the main liaison between Emirates NBD and external partners for sales planning, marketing campaigns, and product updates.
- Execute and oversee sales strategies to expand mortgage and auto loan portfolios across the UAE.
- Collaborate with product and credit teams to support exception approvals and ensure efficient deal processing.
- Monitor turnaround times, minimize discrepancies, and ensure high-quality customer application handling.
- Provide market feedback and insights to influence product and policy enhancements.
- Ensure all channel partners and sales executives adhere to Emirates NBD’s risk, credit, and compliance guidelines.
- Conduct training sessions for sales executives on products, selling techniques, and compliance standards.
- Identify training needs and organize development programs to enhance team performance.
- Recognize and reward high performers while mentoring underperforming team members to improve results.
- Coordinate with marketing teams to launch targeted campaigns and promotions.
- Provide analytical sales reports and MIS updates to senior management for performance tracking.
- Contribute to process improvement initiatives to enhance operational efficiency and client satisfaction.
Experience & skills
- Bachelor’s degree required; additional certification in Sales, Business Development, or Banking preferred.
- Minimum 5 years of experience in business development, sales, or customer relationship management within the banking or financial services sector.
- Strong understanding of retail banking products, particularly mortgages and auto loans.
- Proven ability to build and manage relationships with external sales partners and institutional clients.
- Experience with MIS reporting, data analysis, and performance tracking.
- Excellent communication, negotiation, and presentation skills.
- Ability to lead and mentor sales teams, with strong motivational and leadership abilities.
- Familiarity with UAE banking regulations and local market dynamics.
- Strong problem-solving and decision-making skills with a customer-centric mindset.
- Proficiency in Microsoft Office and CRM/sales management tools.
- Fluency in English; Arabic is an advantage.
- Ability to work under pressure and meet aggressive sales targets.
