
Dubai Holding Real Estate
Technician – Engineering
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 17/02/2026
Job overview
Date posted
03/01/2026
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Entry level
Qualification
Professional qualification
Expiration date
17/02/2026
Job description
The Technician – Engineering role at Jumeirah Al Qasr forms part of the Engineering team within the Madinat Jumeirah luxury beachfront resort. The role is responsible for diagnosing, repairing, replacing, and maintaining engineering equipment across the hotel in response to guest complaints, work orders, preventive maintenance schedules, and site inspections. The technician ensures all maintenance activities are performed in accordance with Jumeirah standards, departmental policies, standard operating procedures, Health, Safety and Environment requirements, and local regulations. The role requires hands-on technical execution, accurate documentation, material control through engineering stores, safe working practices, and collaboration with team leaders, housekeeping, and other departments to deliver uninterrupted luxury guest experiences.
Required skills
Key responsibilities
- Diagnose complaints and technical issues by carrying appropriate equipment to site and performing repair, replacement, and maintenance works as directed
- Respond to guest and internal inquiries in a courteous and professional manner and resolve complaints efficiently and promptly
- Complete work orders, Planned Preventive Maintenance (PPMs), and Call Work Assignments (CWAs) as directed
- Select correct materials from engineering stores and maintain accurate material usage logs
- Organize work tools and equipment in a skilled and professional manner
- Maintain detailed logs for all work performed within the department and other departments as required
- Respond to work orders and room or site inspections, report observed damages, and propose resolutions to team leaders
- Escalate issues outside assigned remit and seek guidance to resolve them appropriately
- Ensure strict adherence to safe working conditions and proactively highlight unsafe situations
- Leave work areas safe and tidy and coordinate with housekeeping if further cleaning is required
- Ensure all operating equipment and materials are clean and ready prior to service commencement
- Attend all required training sessions and departmental meetings consistently
- Maintain high standards of personal hygiene and grooming in line with Jumeirah standards
- Develop and maintain positive working relationships, support team goals, and guide general assistants when required
- Adhere to departmental policies, processes, SOPs, and instructions to deliver luxurious service standards
- Comply with all Health, Safety and Environment procedures, instructions, controls, and local regulations
- Perform any other duties reasonably requested by management or the reporting manager
Experience & skills
- Hold a Higher Secondary School Certificate or Secondary education qualification
- Possess a vocational certificate in the relevant field of Engineering
- Be a qualified tradesman within the assigned engineering discipline
- Demonstrate ability to perform maintenance, repair, and replacement works
- Exhibit capability to follow Health, Safety and Environment procedures and local regulations
- Show ability to complete work orders, PPMs, CWAs, and maintenance logs accurately
- Demonstrate readiness to attend training sessions and departmental meetings regularly