Job description

The Hotel Manager role at Raffles Al Areen Palace Bahrain is responsible for ensuring the smooth and efficient operation of an ultra-luxury hospitality property featuring private pool villas and high-end guest services. The position oversees and coordinates all major hotel departments including Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary through respective Department Heads. The role provides operational leadership aligned with the hotel’s Annual Budget and 5 Year Strategic Plan, supports preparation of annual Operations Budgets, and ensures achievement of profit objectives. Responsibilities include ensuring accurate monthly financial outlooks for Rooms, Food & Beverage, and Spa, leading yield management initiatives across these areas, supporting redevelopment and capital projects from an operations perspective, and ensuring full implementation of all Raffles Standards. The Hotel Manager plays a key role in labor management, productivity maintenance, health and safety culture, accident prevention, guest complaint resolution, follow-up on guest feedback, and change management initiatives. The role functions as a core member of the Hotel Executive Committee and Leadership Team, acts as a hotel culture champion, and assumes the responsibilities of the General Manager in their absence, while working flexible schedules including evenings, weekends, and holidays.