RAKBANK
Scrum Master
- Permanent
- Ras Al Khaimah, United Arab Emirates
- Experience 5 - 10 yrs
- Urgent
Job overview
Date posted
15/09/2025
Location
Ras Al Khaimah, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package + relocation
Experience
5 - 10 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
30/10/2025
Job description
RAKBANK is seeking a seasoned Scrum Master to lead agile delivery teams focused on digital banking transformation, emphasizing customer onboarding, lending products, and core banking integration. Reporting to the Senior Vice President-Delivery, the Scrum Master will collaborate across business and technology stakeholders to drive customer-centric innovation, foster agile practices, and ensure successful project delivery in compliance with regulatory and security standards.
Required skills
agile leadership
scrum ceremonies
sprint planning
backlog grooming
release planning
digital onboarding platforms
loan origination systems
customer experience tools
Finacle
digital banking platforms
core banking integration
API integration
microservices
cloud native architecture
JIRA
Confluence
Azure DevOps
KYC
AML
Key responsibilities
- Champion agile principles and practices across cross-functional teams.
- Facilitate Scrum ceremonies and ensure sprint discipline and cadence.
- Drive sprint planning, backlog grooming, and release planning with Product Owners.
- Monitor sprint progress and proactively manage risks and dependencies.
- Foster a high-performing team culture focused on collaboration, ownership, and continuous improvement.
- Lead delivery of digital solutions for customer onboarding, loan origination, credit assessment, and disbursement workflows.
- Collaborate with cross-functional business and technology stakeholders to drive customer journey deliveries.
- Work closely with architects and developers to ensure scalable and secure solution design.
- Act as a key liaison between business, technology, and operations teams.
- Provide regular updates to senior leadership on delivery status, risks, and mitigation plans.
- Ensure compliance with regulatory, security, and data privacy standards.
- Support change management and financial tracking and governance on the project.
Experience & skills
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Agilist certification.
- 5–8 years of experience as a Scrum Master or Agile Delivery Lead.
- Financial services industry experience is an added advantage.
- Exposure to Agile at Scale frameworks such as SAFe, LeSS, Nexus.
- Experience with digital onboarding platforms, loan origination systems, or customer experience tools.
- Experience with Finacle is highly desirable, and exposure to digital banking platforms is essential.
- Proven track record in delivering digital banking solutions, especially in customer onboarding and lending products.
- Strong understanding of banking processes, credit lifecycle, and KYC/AML requirements.
- Hands-on experience with Finacle or similar core banking platforms.
- Familiarity with API integrations, microservices, and cloud-native architectures.
- Proficiency in agile tools like JIRA, Confluence, and Azure DevOps.