Job description

Revenue growth across the dubizzle Rentals vertical depends on a strong B2C client base, and keeping that base healthy and growing is the whole point of this Sales Account Manager role. You will work on your own initiative, continually approaching new clients and generating revenue rather than waiting for leads to arrive. Clients get met with monthly, and again whenever yearly contracts come up for renewal, reviewing their accounts and highlighting areas where they can get more out of their advertising. Additional dubizzle features need selling into the existing client base, and renewals and upgrades have to be handled in a timely fashion. Acting as the first point of contact, including as the initial technical reference point, keeps clients from bouncing between departments. Ongoing monitoring of clients' dubizzle 'Health' and quality metrics feeds directly into how you communicate with clients about improving their use of the service. Regular contact keeps you in the frame whenever clients decide to increase or decrease spend, and staying aware of their full marketing commitment, including spend with competitors, matters just as much. Ideas for shifting competitor spend toward dubizzle get generated from that analysis wherever the opportunity exists. Performance targets set by your line manager need hitting, and Salesforce gets used to track calls and meetings against strict activity standards.