Job description

The Sales Manager at Nour Arjaan by Rotana in Fujairah, UAE, is a highly responsible role focused on driving revenue growth, maximizing business opportunities, and delivering exceptional service across the assigned portfolio. The Sales Manager is responsible for the end-to-end sales lifecycle, from identifying prospects, generating leads, and developing sales strategies, to negotiating contracts, closing deals, and maintaining strong ongoing relationships with clients. The role involves comprehensive coverage of all account levels, including managerial and departmental executives, ensuring that each client receives tailored service to meet their needs and expectations. The Sales Manager works closely with internal stakeholders to ensure seamless alignment between sales initiatives, marketing campaigns, and operational capabilities. Additionally, the role requires continuous market research and competitor analysis to identify emerging opportunities, adapt sales strategies, and recommend actionable improvements. The position emphasizes excellence in client engagement, superior customer service, and the ability to understand and anticipate guest needs, ensuring that Rotana’s hospitality services are presented professionally and persuasively. The Sales Manager also maintains meticulous records of account activities, monitors progress against targets, prepares sales reports, and provides strategic insights to senior leadership to support decision-making. A strong focus on achieving and exceeding sales objectives, up-selling opportunities, and optimizing revenue is critical, alongside the promotion of brand standards and alignment with corporate policies and industry best practices.