Job description

Traditional sales management stops short of what Kaizen needs from this Director of Secondary Market & Unit Management position, a role built to shape and execute secondary market commercial strategy, manage the full unit lifecycle, strengthen stakeholder relationships, and align operations with long term business objectives. You will lead a high performing team, nurture B2C client relationships, and work cross functionally to deliver smooth property transactions and strong unit performance. Resale, off-plan resale, leasing, and unit disposition strategies get developed and executed to drive transaction volume, market share, and revenue. Inventory oversight, valuation, pricing, marketing readiness, and lifecycle optimization from listing to close all sit under direct ownership, with UAE and GCC market trends, supply-demand dynamics, and regulatory updates tracked to inform pricing decisions. The B2C homeowner division carries its own full P&L, with revenue targets, client satisfaction, and profitability owned outright alongside a partner led service marketplace built, scaled, and quality assured across provider networks. Trusted relationships with homeowners, buyers, tenants, investors, developers, brokers, and institutional partners need building and maintaining, and commercial negotiations, valuations, listing agreements, tenders, and complex transactions get led directly. Clear KPIs, accountability frameworks, and reporting standards get established across transactions, listings, portfolio performance, and client satisfaction, supported by CRM, analytics, and valuation tools. A high performing, client first team culture rounds out the role, with mentoring, coaching, and Kaizen's leadership standards role modelled throughout.