
Citi UAE
MEA CCB Services Sales Head
- Permanent
- Dubai, United Arab Emirates
- Experience 10 - 15 yrs
Job expiry date: 23/11/2026
Job overview
Date posted
09/10/2026
Location
Dubai, United Arab Emirates
Salary
AED 30,000 - 40,000 per month
Compensation
Comprehensive package
Experience
10 - 15 yrs
Seniority
Senior Manager
Qualification
Bachelors degree
Expiration date
23/11/2026
Job description
Mid-market and fast-growth businesses with international ambitions are the clients Citi Commercial Bank (CCB) serves, and this Dubai-based head leads Services sales for them across the Middle East and Africa. New client origination and share of wallet growth, across both locally headquartered companies and subsidiaries, drive the targets. Cash Management and Trade solutions sit at the core of the Services offering you sell and advise on. A team of high-performing salespeople reports to you, and coaching, mentoring and resourcing them well is central. CCB heads, CCPS sales, Services product partners and colleagues in Trade, Cards and Issuer/Investor Services all work with you to win incremental business. Escalated client issues come to you for resolution, and regular reviews with CCB and Services exco leadership track progress. Client asks and competitor moves get distilled and shared with banking and product partners, and globally strategic CCB-Services initiatives benefit from your input. Extensive commercial banking experience with strong treasury and trade solutions knowledge is required, along with a proven record of growing complex client relationships. A Bachelor's degree is expected, a Master's is a plus, and the working pattern is hybrid.
Required skills
Key responsibilities
- Grow Services wins and pipeline across MEA with locally headquartered and subsidiary businesses
- Deliver ambitious Services revenue growth in MEA markets
- Lead the sales team with the resources and guidance to perform at their best
- Develop incoming talent with a solution-selling mindset
- Champion solution-based selling as the team's subject matter expert
- Maintain expert knowledge of Citi's Services offerings and the wider market
- Collaborate with Trade, Cards and Issuer/Investor Services partners to drive incremental business
- Plan resourcing and market expansion with management
- Resolve escalated client issues to deliver the best possible client experience
- Update management on team performance and plans to address challenges
- Establish a regular business review cadence with CCB and Services exco leadership
- Contribute to globally strategic CCB-Services initiatives
- Relay key client needs and competitive market developments between clients, banking and product partners
- Promote CCB-Services in the market and commercialise the latest solutions
Experience & skills
- Bring extensive commercial banking experience with treasury and trade solutions knowledge
- Demonstrate a proven record of initiating, executing and growing complex client relationships
- Hold a Bachelor's degree, with a Master's degree a potential advantage
- Show experience managing people and developing their careers
- Know MEA Cash Management and Trade solutions and the market forces that drive them
- Influence stakeholders across functions, geographies and client organisations
- Apply sound ethical judgement and transparent control issue escalation
- Present complex ideas clearly in pitches and executive conversations