Job description

Prospecting, pitching, and closing new restaurants fills most of the working week for this Business Development Manager role, structured mainly as an inside sales, telesales-driven position within Deliveroo's Commercial team in Dubai. Reporting to the Team Lead for the city, this position sits at the center of signing up the UAE's best restaurants and chains to work with Deliveroo. You will take control of your own pipeline, applying strong organisational skills to manage a portfolio of leads and ensure strong conversion rates. Partner onboarding gets overseen to keep the process quick, efficient, and smooth, with partner success monitored closely within the first weeks after signing. Ad-hoc commercial projects such as field pitch days and restaurant marketing roll-outs round out involvement with the wider commercial team. Performance gets measured against two core KPIs: the number of partners signed each month from the target list, and the performance of those partners across their first three months. Negotiation skills matter throughout, structuring win-win deals that work for both restaurant partners and Deliveroo. Product and industry knowledge gets demonstrated to clients with a commercial understanding of delivery economics from both sides of the marketplace.