Job description

The Client Solutions Manager - Beauty & Luxury - Global Business Solutions - MENA role at TikTok is responsible for managing and growing post-sale client relationships while delivering scalable, best-in-class campaign services for advertisers within the Beauty and Luxury vertical across the MENA region. The position operates within the Client Solutions team, which focuses on building long-term, scalable, and healthy client relationships by solving direct client and agency challenges through TikTok’s advertising solutions and self-service platform. The role requires a holistic understanding of TikTok’s advertising products and digital marketing ecosystem, combining technical and commercial expertise to provide customized solutions that support advertiser growth strategies, including upsells, renewals, and campaign reactivations. The Client Solutions Manager collaborates cross-functionally with Sales, Ad Operations, Product, Measurement, Engineering, and Creative teams to ensure smooth campaign setup, execution, and optimization. The position involves monitoring, analyzing, and optimizing advertising campaigns, translating campaign performance data into actionable insights, and proactively identifying opportunities to improve performance and business outcomes. The role includes investigating campaign-related issues with Product and Engineering teams, supporting pre-sale research and pitch development, conducting business reviews, and using campaign insights and marketplace feedback to inform product improvements and guide advertising strategies. The candidate must possess at least five years of client-facing experience in digital marketing, account management, or sales, with strong analytical capabilities, strategic thinking, and knowledge of digital marketing ecosystems and emerging trends. Preferred experience includes working with social media advertising platforms such as TikTok, implementing branding and performance media strategies, measurement techniques, and optimization approaches, with flexibility to travel across the region for client meetings and business engagements.