Abu Dhabi Islamic Bank
Relationship Manager – Small Business Finance
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
- Urgent
Job expiry date: 26/10/2025
Job overview
Date posted
11/09/2025
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
26/10/2025
Job description
The Relationship Manager – Small Business Finance role at ADIB is responsible for developing and maintaining strong business relationships with SBF clients to meet their banking needs. The position focuses on enhancing customer engagement through regular meetings, identifying cross-sell opportunities, and improving service delivery. The role also includes monitoring customer satisfaction, repayment performance, delinquency rates, and compliance with regulatory requirements.
Required skills
business banking products
credit analysis
operational policies
credit appraisal
risk analysis
financial analysis
business relationship management
UAE banking regulations
anti-money laundering compliance
cross sales
customer relationship management
loan performance monitoring
regulatory compliance
service standards
competitor analysis
financial crime compliance
computer skills
Key responsibilities
- Develop and maintain business relationships with SBF clients to fulfill banking requirements
- Enhance customer relationships through regular planned meetings
- Identify further opportunities for cross-sell and improve service
- Ensure consumer satisfaction, repayment performance, and retention
- Monitor loan/financing delinquency rates and customer exits due to Financial Crime Compliance
- Ensure compliance with regulatory requirements, best practice guidelines, and codes of conduct
Experience & skills
- Good knowledge of ADIB’s Business Banking products & services
- Experience of credit analyses
- Good knowledge of ADIB’s Operational Policies & Procedures
- Proficient in credit appraisal techniques including credit, risk, business & financial analysis
- Knowledge of Business Relationship Management
- Fair knowledge of UAE banking practices, regulations & risks
- Good knowledge of Anti-Money Laundering regulations issued by the UAE Central Bank and other regulatory authorities
- General awareness of competitors in the local market
- Excellent knowledge of service standards
- Knowledge of Cross Sales
- Computer skills
- Excellent communication skills
