DHL Express Middle East
Business Development Manager
- Permanent
- Dubai, United Arab Emirates
- Experience 10 - 15 yrs
Report job as expired
Job expiry date: 30/07/2025
Job overview
Date posted
15/06/2025
Location
Dubai, United Arab Emirates
Salary
AED 60,000 - 100,000 per month
Experience
10 - 15 yrs
Seniority
Senior Manager
Qualification
Bachelors degree
Expiration date
30/07/2025
Job description
DHL Supply Chain, the worldâs leading contract logistics provider, is seeking a Business Development Manager to drive commercial responsibility and sales strategy execution across its UAE operations. This role involves managing the national sales force, securing new business, ensuring customer satisfaction, and delivering large transformational deals. The position also requires cross-functional collaboration and leadership in aligning sales efforts with company-wide goals and strategies. Candidates should bring a strong supply chain background, senior leadership experience, and a deep understanding of the logistics market in a multinational environment.
Required skills
Key responsibilities
- Commercial responsibility for the Supply Chain services offerings for the country.
- Management of the sales force (Business Development and Account Management) within the country.
- Defining and delivering the country sales strategy and driving through the necessary changes to help grow sustainable business.
- Country responsible for developing country sales guidelines and improving sales standards, the sales effectiveness, Major Projects and C4L agenda.
- Accountability for new business growth and renewals.
- Develop and leverage constructive relationships with key customer stakeholders of most important accounts within area of responsibility.
- Support of local sales force in customer interaction to drive Supply Chain's growth agenda.
- Collect feedback from customers in order to improve processes and overall sales performance.
- Lead and deliver large transformational deals.
- Cooperation with other leaders of other functions involved in sales process (e.g. IT, HR, Finance, Legal, Real Estate, etc.) to continuously improve the sales process, production of deliverables (e.g. solutions, proposals, etc.) and to ensure required resources are available.
- Break down global/ regional strategy to develop local/cluster sales strategy and set the guidelines to sustainably grow business.
- Identify promising sales areas and upcoming industry trends and direct sales force towards target accounts and (sub-) sectors.
- Support development of regional sales strategy and product development.
- Budgeting and resource planning for local sales force in alignment with the Space2Lead Methodology.
- Ensure sales effectiveness.
- Participate in customer satisfaction and value assessment meetings with key customers.
- Coordinate actions in case of major operational issues with large accounts.
- Ensure management of the renewal agenda through the account management.
Experience & skills
- Min 10-15 years of experience in logistics and very good knowledge of DSC competitors.
- Experience in other division (e.g. GCS, DGF, etc.) beneficial.
- Strong supply chain knowledge and understanding, commercially aware.
- Board level engagement and credibility - Must understand end to end supply chain, and the challenges of successfully driving change within complex organizations.
- Sales experience and in addition at least one of Operations or Solutions Design.
- Senior supply chain roles as a provider or a contractor, multi sector.
- Ability to develop and articulate strategic plans.
- Effective internal and external communication and ability to navigate in a matrix organization.
- Business development in a multinational environment.
- Fluent in written and spoken English.
- Self-motivated with a strong work ethic.
- University degree or equivalent.
