Careem
Captain Acquisition & Market Ops Lead
- Permanent
- Riyadh, Saudi Arabia
- Experience 2 - 5 yrs
- Urgent
Job overview
Date posted
16/09/2025
Location
Riyadh, Saudi Arabia
Salary
SAR 15,000 - 20,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
31/10/2025
Job description
Careem is building the Everything App for the Middle East, enabling mobility, food, grocery, and payment services while creating earnings for millions of captains (drivers). The Captain Acquisition & Market Operations team is at the heart of supply growth in Saudi Arabia, responsible for building and managing the captain base, onboarding 3PL partners, and ensuring operational readiness to meet demand. This role leads the acquisition and onboarding process, enforces supply targets, and manages relationships with suppliers to ensure Careem’s growth in Riyadh.
Required skills
captain acquisition
logistics operations
supplier management
vendor management
last mile operations
excel
google sheets
sql
supply tracking
onboarding processes
training coordination
supply metrics analysis
reporting documentation
operational issue resolution
3pl management
Key responsibilities
- Own and lead the full captain acquisition process.
- Initiate and manage onboarding conversations with 3PL partners and logistics suppliers.
- Align captain supply with Careem's growth plans by ensuring 3PLs meet their commitments.
- Track and enforce fulfilment targets.
- Distribute captain swag/uniforms and coordinate training initiatives.
- Build and nurture relationships with 3PL providers to establish trust and long-term collaboration.
- Serve as the point of contact for resolving operational issues with suppliers and captains.
- Maintain clear documentation and reporting of acquisition progress and supply health.
Experience & skills
- 2–3 years of experience in acquisition, logistics, or operations in a fast-moving environment (e.g., food tech, q-commerce, mobility).
- Proven track record of last mile operations or supplier/vendor management.
- Excellent communication and stakeholder management skills.
- Intermediate Excel/Google Sheets proficiency required; SQL is a plus.
- Analytical mindset with comfort handling numbers and supply metrics.
- Proficiency in Arabic & English.
- Entrepreneurial spirit and adaptability to thrive in a dynamic, fast-paced environment.
- Demonstrated ability to lead cross-functional projects independently.
- Based in Riyadh.
