
Panda
Quality Regulation Manager – Quality Technical Support
- Permanent
- Jeddah, Saudi Arabia
- Experience 5 - 10 yrs
Job expiry date: 04/04/2026
Job overview
Date posted
18/02/2026
Location
Jeddah, Saudi Arabia
Salary
SAR 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
04/04/2026
Job description
The Quality Regulation Manager – Quality Technical Support at Panda Retail Company is responsible for leading and managing all activities related to supplier quality across the company's supply base, both local and international. The role ensures that suppliers consistently meet Panda’s Quality, Food Safety, and Regulatory requirements from selection and approval through continuous monitoring and improvement. The position oversees government regulatory compliance, ensuring adherence to laws and legislation from authorities such as Municipality, SASO, and SFDA, collaborating with commercial, operations, and quality teams. Responsibilities include monitoring regulatory developments, supporting compliance projects, handling product and project trials from a regulatory perspective, preparing reports for senior management and external authorities, and maintaining compliance documentation. The role also manages the non-conformity system, evaluates incoming food alerts and recalls, and drives the Supplier Qualification, Classification, and Performance Management Framework to secure safe and high-quality products. Additionally, the manager supports quality projects and New Product Introduction (NPI), ensuring projects adhere to SLAs, retaining quality documentation, and establishing good product practices to maintain safety and quality for store availability.
Required skills
Key responsibilities
- Lead and manage all supplier quality activities across Panda’s local and international supply base, ensuring compliance with quality, food safety, and regulatory standards.
- Manage government regulatory compliance and control systems, collaborating with stakeholders from commercial, operations, and quality teams to prevent or address violations.
- Monitor regulatory developments and best practices, communicate new directives to relevant departments, and ensure timely compliance to avoid violations.
- Support Panda’s projects by identifying compliance risks and acting as a governance role to ensure adherence to regulations throughout project lifecycles.
- Prepare reports for senior management and external regulatory bodies highlighting compliance risks and action plans.
- Oversee the non-conformity system to document, track, and escalate critical quality issues, implement root cause analysis, and ensure CAPAs are addressed effectively.
- Evaluate incoming food alerts and recalls, assess business impact, and determine required actions in response to internal or external notices.
- Define and manage quality-assured project management processes, coordinating with senior management to monitor project implementation, financial oversight, reporting, and compliance with Panda’s standards.
- Participate in New Product Introduction (NPI) activities to ensure specifications comply with Panda’s quality standards and oversee the development of good product practices for safe and compliant products.
- Coordinate with department heads to review compliance policies, maintain documentation, and ensure staff are trained on relevant quality and regulatory requirements.
Experience & skills
- Bachelor’s Degree in Quality, Food Science, Microbiology, Veterinary Medicine, Agricultural Engineering, Chemical Engineering or related field.
- Knowledge of local and international food safety standards (HACCP, ISO, AIB, BRC) and Saudi regulatory authority requirements.
- Experience in supplier auditing and lead auditor training.
- Proficiency in risk assessment, classification modelling, process and procedure analysis, process mapping, and continuous improvement.
- Experience managing non-conformity systems and implementing CAPAs.
- Ability to identify priorities, plan and allocate resources effectively.
- Ability to work under pressure and manage multiple projects simultaneously.
- Strong leadership, management, and communication skills.