Job description

The Merchandising Specialist at Careem Groceries in Riyadh, Saudi Arabia is responsible for configuring, managing, and optimizing the in-app storefront experience across Careem Groceries while delivering a seamless, compelling, and conversion-driven customer journey. The role involves managing the in-app storefront including homepage, category landing pages, and promotional carousels, executing merchandising campaigns using internal merchandising tools, and ensuring accurate and timely deployment of campaigns aligned with business goals, seasonality, and customer insights in the Saudi market. The position requires supporting setup and troubleshooting of merchandising configurations, applying basic coding knowledge where necessary, and coordinating cross-functional teams including Category Management, Growth, Marketing, Catalog, and Design teams to deliver successful product launches and campaigns. The role involves analyzing user behavior, product performance, and merchandising metrics, using analytics to improve product discovery, engagement, and conversion rates, tracking campaign performance, and iterating based on insights. Responsibilities include managing content synchronization across in-app experiences, ensuring timely and accurate setup of product launches and feature updates, monitoring merchandising tools, flagging operational inefficiencies, supporting SOP development and documentation for merchandising operations, and leveraging customer feedback and market insights to identify merchandising opportunities. The role also requires experience in e-commerce, retail, or marketplace operations, familiarity with QA processes, project management skills, and ability to manage multiple initiatives simultaneously while maintaining high accuracy and operational excellence.