
Abu Dhabi Islamic Bank
IPO Senior Specialist – Customer Support & Data Entry
- Contract
- Abu Dhabi, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 29/05/2026
Job overview
Date posted
14/04/2026
Location
Abu Dhabi, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Salary only
Job description
The IPO Senior Specialist (Temporary) role in Abu Dhabi, United Arab Emirates is a customer-facing financial services support position focused on handling initial public offering (IPO) related inquiries and providing operational support to banking branches. The role is based at Al Bateen Building and involves answering incoming calls related to IPO inquiries, ensuring accurate, valid, and complete information is provided to customers and internal stakeholders. The position supports bank branches by responding to queries related to IPO processes, documentation, and customer concerns, acting as a key point of operational support for IPO-related activities. The role includes data entry responsibilities to ensure accurate recording and maintenance of IPO-related information within internal systems. It requires strong multitasking abilities to manage multiple inquiries simultaneously while maintaining service quality and accuracy. The position emphasizes clear communication, patience, and the use of positive language when interacting with customers and branch personnel. Strong time management skills are essential to prioritize tasks effectively and ensure timely resolution of queries. The role requires proficiency in Microsoft Office tools and the ability to handle administrative and operational tasks efficiently within a fast-paced financial services environment. The IPO Senior Specialist contributes to ensuring smooth IPO-related operations by maintaining high standards of communication, accuracy, and responsiveness in customer support and internal coordination.
Required skills
Key responsibilities
- Handle incoming IPO-related calls and respond to customer inquiries in a timely and accurate manner.
- Provide support to banking branches by resolving IPO-related queries and operational questions.
- Perform accurate data entry for IPO-related information into internal systems.
- Ensure provision of complete, valid, and reliable information to customers and stakeholders.
- Manage multiple tasks simultaneously while maintaining accuracy and service quality.
- Prioritize and organize workload effectively to meet operational deadlines.
- Use positive language and professional communication when interacting with customers and internal teams.
- Maintain clear and effective communication across IPO support channels.
- Support administrative and operational IPO processes as required.
- Ensure adherence to service standards while delivering customer support.
Experience & skills
- Have strong multitasking and time management abilities to handle multiple IPO inquiries efficiently.
- Possess excellent communication and presentation skills for customer and branch interactions.
- Demonstrate proficiency in Microsoft Office applications including data entry and documentation.
- Exhibit patience and professionalism in handling customer inquiries and operational support tasks.
- Have the ability to provide accurate, valid, and complete information consistently.
- Demonstrate ability to use positive language in customer communication.
- Show strong organizational and prioritization skills in a fast-paced environment.
- Be capable of handling data entry and administrative support tasks with high accuracy.