Job description

The Store Manager at Majid Al Futtaim Lifestyle in Riyadh, Saudi Arabia is responsible for the full operational management of a retail store within the organization’s Business Operations, Procurement & Logistics function. The role oversees the achievement of sales targets and maximization of store profitability while maintaining brand and company image and delivering an excellent customer experience. The Store Manager is fully accountable for the daily retail store operations and workforce management in alignment with the overall business objectives of Majid Al Futtaim Lifestyle. Responsibilities include managing retail store operations, ensuring consistent customer service management across the entire store team, and implementing strategies to increase store traffic, attract new customers, and improve overall sales performance. The role involves continuous sales performance analysis and brand performance tracking by reviewing inventory management metrics including stock level monitoring, identifying best sellers and slow-moving products, and implementing action plans to improve sales outcomes. Operational responsibilities include supervising compliance with company policies, retail compliance procedures, security policy compliance, and health and safety compliance while ensuring accurate retail operations reporting and record keeping procedures. The position also manages financial processes such as cash intake management and cash handling as well as operational processes including stockroom management and stock-take administration to maintain inventory accuracy. The Store Manager works closely with Operations, Buying, and Planning departments by providing analytical insights related to retail merchandising performance, product assortment, product pricing analysis, and competitive market analysis. The role requires monitoring market trends, identifying opportunities to improve retail planning coordination, and ensuring alignment between product strategies and store performance goals. The manager also coaches and trains store teams to enhance customer service delivery through strong product knowledge and retail operations understanding, while maintaining operational compliance and ensuring store standards align with company expectations.