Job description

The Mid-Corp Relationship Manager – VP (Hybrid) at Citi in Dubai is a strategic professional responsible for calling on mid-corporate clients to deepen relationships, proactively owning, responding to, uncovering and anticipating future needs, roadblocks, risks and expectations, and introducing solutions to build and strengthen an effective portfolio. The role works with product specialists and subject matter experts to structure innovative, customized solutions that meet individual client needs, works closely with the Case Manager on on-boarding and retention ensuring appropriate Know Your Client (KYC) and other compliance deliverables are met, identifies cross-sell opportunities to increase share of wallet, maximizes client experience by proactively sharing markets updates, trends and intelligence, and drives innovation in client solutions while executing strategic initiatives launched centrally at Group/Bank/commercial market/EIB levels. The incumbent networks with clients to identify new business opportunities, administrates the credit relationship by coordinating and supervising the entire process, ensures proper application of policies and institutional processes, and ensures compliance with regulatory requirements and Citi policies/guidelines at all times. The role requires sound knowledge of banking and investment products and processes, advanced credit skills to structure complex credit deals including capital market transactions, advanced Early Warning Detection skills, ability to coordinate multi-functional teams, and the capability to provide advice and counsel related to technology or operations of the business, with significant impact through complex deliverables in a hybrid work arrangement.