Job description

The Assistant Manager – eLearning role is based at the organization’s Headquarters in DAFZA, Dubai Airport Freezone, and is part of the Onboarding team. The role is responsible for designing, developing, and maintaining high-quality eLearning content for the organization’s in-house Learning Management System (LMS). This includes creating and editing online educational materials, developing structured courses and curricula, and ensuring all content aligns with organizational objectives and digital training paths. The position involves close collaboration with training specialists, departments, and experienced training facilitators to support a diverse, multilingual workforce through engaging and interactive learning experiences. The role manages online learning communities, handles learner queries, and provides course statistics, feedback, and score analysis to stakeholders to improve training effectiveness, resource allocation, and potentially reduce training costs through effective eLearning solutions. Responsibilities include maintaining best practices in instructional design, experimenting with new adult learning and blended learning delivery methodologies, and continuously analyzing, updating, and refining online content to remain aligned with industry standards. The role also involves troubleshooting technical issues reported by users in coordination with technical staff, ensuring seamless learning experiences, and ensuring compliance with relevant training and development regulations and standards. The position requires strong expertise in Adobe Creative Suite, Articulate 360, LMS administration, learning analytics, and instructional design methodologies, along with the ability to contribute to innovation in digital learning delivery within a corporate training environment.