Job description

Four Seasons Kuwait holds the country's only Forbes Five Star rating, and this General Manager role runs the restaurant business inside that property. Growing the restaurant sits at the core of the job, working with OpenTable to optimize seating capacity and increase business volume. You'll drive the average check and food to beverage ratio, aiming to maximize average spend per guest across every service period. Local connections matter here too, from concierges and real estate contacts to transportation companies that feed guests into the restaurant. PR and Marketing work closely with this role to promote the restaurant to influencers, local concierge, business professionals and hotel guests, including buyouts and private dining events coordinated with the Catering team. Guest service issues need full closure, whether a complaint comes up during service or shows up later as an online review. Financial performance, restaurant P&L, guest satisfaction and service standards all sit under this role's accountability, alongside the development of the wider Restaurant team. You're expected to bring 2 or more years of managerial experience in a food and beverage setting, ideally within a luxury resort. Front and Back of House partnership stays central, particularly the working relationship with the Restaurant Chef, and presence during peak occupancy keeps service standards consistent.