Mashreq
Business Development Manager - Loan DST
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 27/04/2026
Job overview
Date posted
13/03/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
27/04/2026
Job description
The Business Development Manager - Loan DST is responsible for selling the full range of personal banking products to potential retail customers while maintaining strong relationships with existing clients. The role involves achieving monthly sales targets, prospecting within targeted segments via phone and face-to-face meetings, presenting products ethically and professionally, and managing portfolios of approved companies to enhance cross-sell opportunities. The manager will conduct micro marketing activities, maintain accurate records in the CRM, and ensure adherence to the Bank’s policies and regulatory requirements, including KYC, FATCA, AML/CTF compliance, and third-party channel interactions. Operating in a competitive, dynamic, and regulated environment, the role requires collaboration with superiors, direct reports, and product teams to meet objectives, while ensuring customer satisfaction and ethical standards are upheld.
Required skills
Key responsibilities
- Achieve monthly sales targets for personal banking products and services in line with financial year objectives.
- Prospect and engage with potential customers through phone calls and face-to-face visits, targeting key segments to maximize acquisition.
- Present and sell all personal banking products and services ethically, professionally, and in compliance with internal and regulatory standards.
- Maintain and develop relationships with existing customers and approved companies to enhance cross-sell and payroll transfer opportunities.
- Conduct micro marketing activities, including kiosk engagements and other direct marketing initiatives to generate leads and increase brand visibility.
- Ensure end-to-end turnaround time (TAT) for customer applications is met while maintaining quality and adherence to bank guidelines.
- Record all sales activities in daily reports, update CRM systems for leads and contacts, and participate in team huddles, training, and compliance programs.
- Uphold the highest ethics, standards, and integrity, escalating any suspected or actual breaches to Senior Management or Governance teams as required.
Experience & skills
- Minimum of 3 years’ experience in banking sales or retail banking sales environment.
- Graduate in any discipline from a recognized institution.
- Strong knowledge of personal banking products, retail banking policies, and service processes.
- Proficiency in customer relationship management, cross-selling techniques, and micro marketing strategies.
- Understanding of KYC, FATCA, AML/CTF compliance, and central bank and internal credit policies.
- Excellent verbal and written communication skills with the ability to confidently interact with clients and internal stakeholders.
- Ability to work in a competitive, dynamic, and regulated business environment while adhering to Bank policies and guidelines.
- Demonstrated problem-solving skills to assess customer financial needs and deliver suitable banking solutions.