J.P. Morgan MENA
Client Onboarding Branches Associate
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Report job as expired
Job expiry date: 13/06/2025
Job overview
Date posted
29/04/2025
Location
Dubai, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
13/06/2025
Job description
The Client Onboarding Branches Associate acts as a key contact and subject matter expert for onboarding new customers, handling incremental business requests, and renewing existing customer KYC records. The role involves working closely with Front Office teams, ensuring compliance with regulatory requirements, prioritizing active requests, improving onboarding processes, and maintaining exceptional client onboarding experiences. The Associate will also lead peers on shared portfolios and stay informed about regulatory changes and internal process updates.
Required skills
client onboarding
KYC execution
AML compliance
conflict resolution
internal stakeholder management
client due diligence
financial industry knowledge
time management
case prioritization
regulatory compliance
process improvement
capacity planning
risk escalation
relationship management
KYC standards
corporate client onboarding
remediation activities
global maker teams coordination
financial regulations
Key responsibilities
- Manage the KYC book of work for New Business/Renewals for designated Front Office sub-LOB
- Build strong partnerships, identify challenges, and eliminate roadblocks with internal partners
- Work with Front Office teams and clients to obtain necessary supporting evidence for KYC
- Ensure all client information is accurate, complete, and compliant with AML and due diligence standards
- Coordinate case prioritization, capacity planning, and assignments with Global Maker teams
- Stay up to date with process, procedure, and regulatory changes, and communicate impacts
- Manage personal workload and escalate key risks/issues to management
- Identify and execute process improvements and support key process and technology initiatives
- Serve as a role model to peers and drive training and best practice sharing
- Lead peers engaged on the same portfolio
Experience & skills
- Strong written and oral communication skills with conflict resolution experience
- Resilient interpersonal skills and ability to influence internal stakeholders
- Client-focused mindset while maintaining strong controls
- Proactive and flexible approach to managing workload and team targets
- Effective time management and organizational skills
- Working knowledge of KYC, Compliance, and AML standards
- Understanding of the Financial Industry
- Knowledge of multiple client types (Corporates, NBFCs, Banks, Governments, Organizations, etc.)
- Arabic language skills preferred but not essential
