Mashreq
Relationship Manager, Business Banking
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 28/11/2026
Job overview
Date posted
14/10/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Masters degree
Expiration date
28/11/2026
Job description
Small Enterprise clients in the business communities around the bank's branches make up the portfolio for this Business Banking Relationship Manager in the UAE. Part of it is inherited, including relationships handed over by DS and those moved down from the ME team, and part of it you build yourself from walk-ins and new-to-bank leads. The goal is to become the primary bank for each client, growing share of wallet through cross-selling, up-selling and deep-selling across borrowing and non-borrowing needs. Credit is a big part of the job. Annual and periodic facility reviews, recommendations in line with credit policy, stock inspections, call reports and early rectification of account conduct issues all keep the portfolio sound. KYC reviews and AML procedures sit with you as well. When a client outgrows the SE segment, you profile their needs and move them up to ME. Weekly updates go to the branch manager and regional SE manager, and SSOs on the team look to you for on-the-job development. At least 4 years of relevant banking experience is required, with working knowledge of credit, trade, operating systems and legal matters, and an MBA or CA, or a degree backed by solid experience.
Required skills
Key responsibilities
- Manage an assigned portfolio of existing Small Enterprise relationships
- Originate new SE relationships in business communities around branch locations
- Generate new business leads from walk-in customers and new-to-bank prospects
- Increase share of wallet and relationship revenue by cross-selling the full range of banking products
- Take over relationships from DS and the ME team using the defined onboarding procedure
- Conduct annual and periodic credit facility reviews and recommend facilities in line with the bank's credit policy
- Monitor assigned relationships for satisfactory account conduct and early rectification of credit issues
- Implement portfolio controls, including documentation, client visits, call reports, stock inspections and credit checks
- Maintain acceptable portfolio quality
- Screen the market for new-to-bank opportunities
- Liaise with internal and external advisors to ensure accuracy of agreements
- Work with superiors, Risk Management and enabler units to achieve business objectives
- Develop SSOs on the job and prepare them for greater responsibility
- Achieve assigned financial and non-financial targets
- Adhere to all KYC, AML and regulatory policies set by the bank
- Update the branch manager and regional SE manager weekly on sales and relationship management
- Upgrade existing SE customers to the ME segment with need-based solutions
Experience & skills
- Bring at least 4 years of relevant banking experience in the local or international market
- Hold an MBA or CA, or a degree supported by adequate relevant experience
- Demonstrate banking sales and service experience with proven relationship management
- Apply advanced working knowledge of credit, trade, operating systems and legal matters
- Understand KYC, AML and customer due diligence requirements
- Negotiate effectively with business clients
- Communicate clearly with clients and internal teams