CSM AI Engineer
by IBM in Information Technology (IT)
As a Customer Success Manager (CSM) AI Engineer at IBM in Riyadh, you will work with enterprise clients to drive the successful adoption of IBMâs watsonx platform, which includes watsonx.ai, watsonx.data, and watsonx.governance. This hybrid role involves providing technical advisory services, leading AI use case discovery workshops, supporting model lifecycle activities (data ingestion, training, tuning, deployment), and ensuring AI solutions are scalable, secure, and in alignment with client business goals. The CSM will also collaborate with engineering, product, and sales teams to ensure seamless delivery, client satisfaction, and solution optimization. You will be responsible for creating success frameworks, defining KPIs, and ensuring business value realization through AI integration. This position is ideal for early professionals with customer-facing experience, technical acumen, and a passion for trusted, scalable AI solutions in a dynamic enterprise environment.