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by McKinsey & Company in Strategy & Management Consulting

The Delivery Manager role in Doha focuses on delivering complex and pressing challenges by taking ownership of a small project or an independent workstream within a larger initiative, creating functionally aligned plans with clear initiatives and timelines. The position involves working alongside public-sector and healthcare client leaders and other consulting teams to design and implement innovative solutions, actively managing client relationships, and supervising or closely collaborating with client teams to achieve project goals. The role requires on-the-ground project team participation, including performance monitoring, performance evaluation, and efficiency tracking, while coaching less tenured team members to build sustainable client capabilities beyond project completion. The Delivery Manager specializes in one or more service lines, becoming a subject matter expert in a chosen sector or function, and strengthens the firm’s knowledge base by codifying learnings from projects and sharing expertise across teams. Experience with digital transformation in the public sector is highly relevant, particularly in implementing large-scale initiatives and navigating sector-specific challenges and opportunities. The role requires demonstrated experience in organizational development including organizational design and talent management, transformational delivery involving implementation of large transformational programs, and productivity and performance improvement initiatives. Responsibilities include managing and delivering small to medium-sized projects, overseeing small units with budget responsibility, maintaining superior client service commitment, and contributing to continuous learning through formal training programs and structured apprenticeship models while communicating complex ideas effectively in English and Arabic.

by PwC in Business Consulting

The HC Transformation Manager within Internal Firm Services (IFS) – Managed Services at PwC Middle East is responsible for driving the modernization of HR by redesigning HR policies, HR processes, and HR service delivery models while embedding Digital HR, AI tools, and automation solutions into the HR function. The role focuses on assessing current HR practices, identifying HR transformation opportunities, and leading initiatives that enhance efficiency, elevate employee experience, and align HR with future workforce and organizational needs. The position bridges HR strategy with technology enablement to ensure successful execution of digital HR programs and supports the shift toward a scalable, data-driven, and innovative HR operating model. Responsibilities include leading the adoption and integration of digital HR technologies, AI tools, and automation solutions across HR processes; evaluating emerging HR tech trends and their applicability to the HR operating model; reviewing and redesigning existing HR policies, workflows, and service delivery models for standardization, simplicity, and digital enablement; developing future-state HR process maps, governance frameworks, and transformation roadmaps; planning and executing HR transformation initiatives end-to-end; coordinating project timelines, resources, risks, and deliverables; partnering with cross-functional teams and technology partners for system enhancements, automations, and AI-enabled HR tool pilots; supporting the design and rollout of HRIS modules, digital workers, and self-service platforms; using data analytics and HR metrics to evaluate transformation impact and guide data-driven decision-making; leading change management activities; preparing communications, briefing materials, and training content; establishing governance structures; ensuring compliance with data protection, cybersecurity, and regulatory frameworks; and supporting capability-building across HR teams to promote continuous improvement and digital innovation.

by Robert Walters in HR & Recruitment

The Senior Manager – Recruitment Technology & Transformation is responsible for improving recruitment operations through technology, systems, and process optimisation within the Talent Acquisition function. This senior, business-facing role bridges recruiters, TA leadership, vendors, and technology teams to ensure systems support hiring outcomes effectively. The role focuses on TA operations, candidate experience, and process transformation enabled by technology, including managing SuccessFactors Recruiting module, AI-enabled recruitment tools such as HireVue and Leena AI, and broader TA technology ecosystems. The Senior Manager owns the TA technology roadmap, drives system adoption, and ensures alignment with hiring strategy and future workforce needs in a complex, matrixed organisation.

by Adecco in Banking & Financial Services

The Program Director – Core Banking is responsible for the strategic evolution, optimisation, and scalability of the bank’s core banking ecosystem, centred on Temenos T24 and integrated with digital, CRM, lending, and product platforms. This role leads large-scale, multi-year core transformation initiatives enabling growth across Retail, Corporate, Islamic Banking, and other business lines while ensuring platform resilience, regulatory compliance, and operational efficiency. The role requires managing high-risk changes in a live core banking environment, interacting at ExCo level, overseeing Tier-1 vendor ecosystems, coordinating front-to-back operations across business lines, functional areas, and technology, and tracking benefits realization and value delivery. Certification in SAFe, Prince2, or PMP is mandatory.

by Deloitte in Business Consulting

The ServiceNow Operations Manager role within Technology Strategy & Transformation – ServiceNow is responsible for leading projects and providing strategic direction across accounts to deliver a superior client experience while defining how engagements impact broader business objectives and building accountability for meeting those objectives. The position leads the design of the client’s ServiceNow strategy and operating model, ensuring alignment between business strategy and supporting IT strategy, and leads the architecture components of work to design the client’s architecture blueprint across business, integration, data, application, security, and infrastructure layers leveraging ServiceNow’s product suite. The role requires the ability to understand clients baseline architecture, develop roadmaps identifying business impact and benefit, anticipate and articulate broader organizational implications of proposed IT recommendations, and lead the development and automation of IT processes to generate efficiencies. The manager stays current on emerging trends and technologies within the ServiceNow space, drives innovative solutions to improve user experience and enhance IT service delivery, and leads teams to develop robust ServiceNow implementation approaches defining integration points with the broader business. Responsibilities extend to participating and leading proposal development processes, assembling pursuit teams, supporting the ServiceNow sales cycle, driving business development initiatives, and presenting to CxO and VP levels. The role requires industry expertise in Public Sector, Energy & Resources, FSI or TMT, with proven experience delivering ServiceNow strategy, operating model and/or Enterprise Architecture projects. It involves managing large, complex projects with 12+ resources within consulting, vendor, or enterprise IT environments, applying Enterprise software Implementation, Digital Transformation, ServiceNow Strategy, and Enterprise Architecture competencies. The position also requires certifications such as ServiceNow Certified Master Architect or ServiceNow Certified Technical Architect, ServiceNow Certified Implementor, and related methodologies including PMP, TOGAF, Zachman, Lean, Six Sigma, and BPR techniques, along with excellent knowledge of MS Office applications especially PowerPoint, Word and Excel, strong English language proficiency, Arabic as a plus, and willingness to travel 80 - 100% of the time.

by Accenture in Information Technology (IT)

The System & Data Security Associate Manager is responsible for leading and overseeing the day-to-day operation of system, data, and application security services as part of the operating model, ensuring stable service delivery and effective utilization of File Integrity Monitoring using NNT Change Tracker, Database Protection with Imperva, Data Loss Prevention through Microsoft DLP, Data Classification and Information Protection using Microsoft Purview, Endpoint Detection and Response and Anti-Virus capabilities, and application and API security controls using FortiWeb. The role provides technical and operational leadership to the team, ensuring security controls are correctly implemented, maintained, and optimized across on-premises environments and cloud environments. The position drives continuous improvement by identifying security gaps, under-utilized features, and optimization opportunities across system, data, and application layers. It ensures security platforms are patched, upgraded, and operated in line with vendor recommendations and organizational security standards. The role leads and coordinates response to security incidents related to data leakage, endpoint threats, and application or API attacks, ensuring proper investigation, root cause analysis, and remediation. It supports service reporting, audits, and compliance activities, acts as an escalation point, and works closely with engineers, consultants, and other operational stakeholders. The position requires 7-9 years of experience in information security with strong hands-on and operational exposure to system, data, endpoint, and application security domains, proven experience leading security operations teams, and supporting complex security environments across on-premises and cloud platforms. A strong understanding of data protection, application and API security principles, and operational security processes is required, and relevant security certifications are considered an advantage.

by Whiteshield in Digital Transformation

The Digital Business Analyst – AI & Digital Transformation is responsible for translating complex policy objectives into actionable digital requirements and user journeys, leveraging AI-powered tools to accelerate research, workflow mapping, and documentation. The role bridges policy, technology, and AI, supporting the design and implementation of next-generation digital platforms that improve government efficiency and citizen outcomes. This includes collaborating with policymakers, data teams, and digital specialists to identify opportunities for digitization, automation, and AI enablement, mapping existing service delivery processes, co-designing digital-first workflows, analyzing cross-agency integration and interoperability needs, and ensuring compliance with governance frameworks. The position also involves facilitating stakeholder workshops, preparing AI-enhanced documentation, supporting agile delivery cycles, developing test scenarios, conducting UAT, and measuring impact through KPIs and analytics.

by Private Network in Strategy & Management Consulting

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by Rapyd in FinTech & Digital Payments

The Escalation Engineer at Rapyd in Dubai serves as a focal point and knowledge source for internal departments and clients, maintaining the KB with up-to-date articles. The role involves managing major and critical production outages, taking ownership, troubleshooting, diagnosing, resolving technical issues, and preparing internal and external RCAs. The engineer works closely with business and engineering teams to ensure efficient issue resolution, analyzes production traffic to locate design gaps, participates in the features development life cycle from design to implementation handover, and maintains production quality through coordination, risk analysis, and continuous enhancement. The position requires understanding complex system architecture, inspecting logs, and providing creative technical solutions, particularly within B2B fintech environments.

by Kaizen Asset Management Services in Real Estate Development & Property Management

The Business Development Specialist at KAIZEN Asset Management Services in Dubai is responsible for identifying and pursuing new business opportunities in residential and commercial real estate, developing and implementing business development strategies aligned with company goals, building and maintaining strong client relationships, preparing and presenting proposals, bids, and marketing materials, collaborating with internal teams to optimize service delivery, conducting market analysis to track industry trends and competitor activity, maintaining CRM records, participating in industry events and trade shows, and providing regular reports and strategic input to senior management. The role is open to all levels from Junior to Director, with responsibilities and engagement varying according to experience and level of seniority.